(The Manager\u2019s Lounge – Services) Pelayanan prima adalah penentu sukses dari sebuah perusahaan. Pelanggan akan terus setia jika mereka merasa puas terhadap barang dan jasa yang kita tawarkan. Perusahaan yang sukses adalah perusahaan yang bisa terus-menerus memberikan kepuasan kepada pelanggan mereka.<\/p>\n
Berikut quote untuk Customer Service yang sangat inspiratif dan berguna untuk diingat atau diletakkan dalam bingkai di ruang kerja di perusahaan anda untuk mengingatkan selalu focus pada customer.<\/p>\n
1. If we keep the customer happy , they will keep us in business<\/em> (NN)<\/p>\n 2. The goal as a company is to have customer service that is not just the best but legendary.<\/em> 3. Your most unhappy customers are your greatest source of learning.<\/em> 4. It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.<\/em> 5. Spend a lot of time talking to customers face to face. You\u2019d be amazed how many companies don\u2019t listen to their customers.<\/em> 6. If you do build a great experience, customers tell each other about that. Word of mouth is very powerful. 7. Customers don\u2019t expect you to be perfect. They do expect you to fix things when they go wrong. 8. You\u2019ll never have a product or price advantage again. They can be easily duplicated, but a strong customer service culture can\u2019t be copied. 9. Loyal customers, they don\u2019t just come back, they don\u2019t simply recommend you, they insist that their friends do business with you. 10. Make a customer, not a sale. 11. If you do build a great experience, customers tell each other about that. Word of mouth is very powerful. 12. Customer service is not a department, it\u2019s everyone\u2019s job. 13. If you work just for money, you\u2019ll never make it, but if you love what you\u2019re doing and you always put the customer first, success will be yours. 14. Every company\u2019s greatest assets are its customers, because without customers there is no company. 15. Here is a simple but powerful rule: always give people more than what they expect to get. 16. People expect good service but few are willing to give it. 17. Profit in business comes from repeat customers; customers that boast about your product and service, and that bring friends with them. 18. Good customer service costs less than bad customer service. 19. There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else. (EM\/IC\/vbn)<\/p>\n","protected":false},"excerpt":{"rendered":" (The Manager\u2019s Lounge – Services) Pelayanan prima adalah penentu sukses dari sebuah perusahaan. Pelanggan akan terus setia jika mereka merasa puas terhadap barang dan jasa yang kita tawarkan. Perusahaan yang sukses adalah perusahaan yang bisa terus-menerus memberikan kepuasan kepada pelanggan mereka. Berikut quote untuk Customer Service yang sangat inspiratif dan berguna untuk diingat atau diletakkan dalam bingkai di ruang kerja di perusahaan anda untuk mengingatkan selalu focus pada customer. 1. If we keep the customer happy , they will keep […]<\/p>\n","protected":false},"author":3,"featured_media":7272,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_editorskit_title_hidden":false,"_editorskit_reading_time":0,"_editorskit_typography_data":[],"_editorskit_blocks_typography":"","_editorskit_is_block_options_detached":false,"_editorskit_block_options_position":"{}","om_disable_all_campaigns":false,"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"categories":[18],"tags":[],"_links":{"self":[{"href":"https:\/\/www.blj.co.id\/index.php\/wp-json\/wp\/v2\/posts\/8321"}],"collection":[{"href":"https:\/\/www.blj.co.id\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.blj.co.id\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.blj.co.id\/index.php\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.blj.co.id\/index.php\/wp-json\/wp\/v2\/comments?post=8321"}],"version-history":[{"count":1,"href":"https:\/\/www.blj.co.id\/index.php\/wp-json\/wp\/v2\/posts\/8321\/revisions"}],"predecessor-version":[{"id":26620,"href":"https:\/\/www.blj.co.id\/index.php\/wp-json\/wp\/v2\/posts\/8321\/revisions\/26620"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.blj.co.id\/index.php\/wp-json\/wp\/v2\/media\/7272"}],"wp:attachment":[{"href":"https:\/\/www.blj.co.id\/index.php\/wp-json\/wp\/v2\/media?parent=8321"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.blj.co.id\/index.php\/wp-json\/wp\/v2\/categories?post=8321"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.blj.co.id\/index.php\/wp-json\/wp\/v2\/tags?post=8321"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\nSam Walton, Founder of Wal-Mart<\/p>\n
\nBill Gates<\/p>\n
\nHenry Ford<\/p>\n
\nRoss Perot<\/p>\n
\nJeff Bezos, CEO Amazon.com<\/p>\n
\nDonald Porter, V.P. British Airways<\/p>\n
\nJerry Fritz<\/p>\n
\nChip Bell, Founder Chip Bell Group<\/p>\n
\nKatherine Barchetti<\/p>\n
\nJeff Bezos, CEO Amazon.com<\/p>\n
\nAnonymous<\/p>\n
\nRay Krock<\/p>\n
\nMichael LeBoeuf, Author of: How to Win Customers and Keep Them for Life<\/p>\n
\nNelson Boswell<\/p>\n
\nRobert Gateley<\/p>\n
\nW. Edwards Deming<\/p>\n
\nSally Gronow, Welsh Water<\/p>\n
\nSam Walton, Founder of Wal-Mart<\/p>\n